Intercom
Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, …
Categories: customer-support
Type: intercom/v1
Connections
Version: 1
OAuth2 Authorization Code
Properties
Name | Label | Type | Control Type | Description | Required |
---|---|---|---|---|---|
clientId | Client id | STRING | TEXT | true | |
clientSecret | Client secret | STRING | TEXT | true |
Actions
Create Contact
Name: createContact
Create new contact
Properties
Name | Label | Type | Control Type | Description | Required |
---|---|---|---|---|---|
role | Contact Role | STRING | SELECT | Role of the contact | true |
Contact Email | STRING | TEXT | Email of the contact | true | |
name | Contact Name | STRING | TEXT | Name of the contact | false |
phone | Contact Phone | STRING | TEXT | Phone of the contact must start with a ”+” sign | false |
avatar | Contact Image | STRING | TEXT | Image of the contact | false |
Output
Type: OBJECT
Properties
Name | Type | Control Type |
---|---|---|
type | STRING | TEXT |
id | STRING | TEXT |
role | STRING | TEXT |
STRING | TEXT | |
phone | STRING | TEXT |
name | STRING | TEXT |
Get Contact
Name: getContact
Get a single Contact
Properties
Name | Label | Type | Control Type | Description | Required |
---|---|---|---|---|---|
id | Contact ID | STRING | SELECT | true |
Output
Type: OBJECT
Properties
Name | Type | Control Type |
---|---|---|
type | STRING | TEXT |
id | STRING | TEXT |
role | STRING | TEXT |
STRING | TEXT | |
phone | STRING | TEXT |
name | STRING | TEXT |
Send Message
Name: sendMessage
Send a new message
Properties
Name | Label | Type | Control Type | Description | Required |
---|---|---|---|---|---|
message_type | Message Type | STRING | SELECT | In app message or email message | true |
subject | Title | STRING | TEXT | Title of the Email/Message | true |
body | Content | STRING | RICH_TEXT | Content of the message | true |
template | Template | STRING | SELECT | The style of the outgoing message | true |
to | To | STRING | SELECT | ID of the contact to send the message to. | true |
Output
Type: OBJECT