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Intercom

Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, …

Categories: customer-support

Type: intercom/v1


Connections

Version: 1

OAuth2 Authorization Code

Properties

NameLabelTypeControl TypeDescriptionRequired
clientIdClient idSTRINGTEXTtrue
clientSecretClient secretSTRINGTEXTtrue

Actions

Create Contact

Name: createContact

Create new contact

Properties

NameLabelTypeControl TypeDescriptionRequired
roleContact RoleSTRINGSELECTRole of the contacttrue
emailContact EmailSTRINGTEXTEmail of the contacttrue
nameContact NameSTRINGTEXTName of the contactfalse
phoneContact PhoneSTRINGTEXTPhone of the contact must start with a ”+” signfalse
avatarContact ImageSTRINGTEXTImage of the contactfalse

Output

Type: OBJECT

Properties

NameTypeControl Type
typeSTRINGTEXT
idSTRINGTEXT
roleSTRINGTEXT
emailSTRINGTEXT
phoneSTRINGTEXT
nameSTRINGTEXT

Get Contact

Name: getContact

Get a single Contact

Properties

NameLabelTypeControl TypeDescriptionRequired
idContact IDSTRINGSELECTtrue

Output

Type: OBJECT

Properties

NameTypeControl Type
typeSTRINGTEXT
idSTRINGTEXT
roleSTRINGTEXT
emailSTRINGTEXT
phoneSTRINGTEXT
nameSTRINGTEXT

Send Message

Name: sendMessage

Send a new message

Properties

NameLabelTypeControl TypeDescriptionRequired
message_typeMessage TypeSTRINGSELECTIn app message or email messagetrue
subjectTitleSTRINGTEXTTitle of the Email/Messagetrue
bodyContentSTRINGRICH_TEXTContent of the messagetrue
templateTemplateSTRINGSELECTThe style of the outgoing messagetrue
toToSTRINGSELECTID of the contact to send the message to.true

Output

Type: OBJECT