Components
Intercom
Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, ...
Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, ...
Categories: Customer Support
Type: intercom/v1
Connections
Version: 1
OAuth2 Authorization Code
Properties
Name | Label | Type | Description | Required |
---|---|---|---|---|
clientId | Client id | STRING | true | |
clientSecret | Client secret | STRING | true |
Actions
Create Contact
Name: createContact
Create new contact
Properties
Name | Label | Type | Description | Required |
---|---|---|---|---|
role | Contact Role | STRING Optionsuser, lead | Role of the contact | true |
Contact Email | STRING | Email of the contact | true | |
name | Contact Name | STRING | Name of the contact | false |
phone | Contact Phone | STRING | Phone of the contact must start with a "+" sign | false |
avatar | Contact Image | STRING | Image of the contact | false |
Example JSON Structure
Output
Type: OBJECT
Properties
Name | Type | Description |
---|---|---|
type | STRING | The type of the contact. |
id | STRING | ID of the contact. |
role | STRING | Role of the contact. |
STRING | Email of the contact. | |
phone | STRING | The contacts phone. |
name | STRING | The contacts name. |
Output Example
Get Contact
Name: getContact
Get a single Contact
Properties
Name | Label | Type | Description | Required |
---|---|---|---|---|
id | Contact ID | STRING | true |
Example JSON Structure
Output
Type: OBJECT
Properties
Name | Type | Description |
---|---|---|
type | STRING | The type of the contact. |
id | STRING | ID of the contact. |
role | STRING | Role of the contact. |
STRING | Email of the contact. | |
phone | STRING | The contacts phone. |
name | STRING | The contacts name. |
Output Example
Send Message
Name: sendMessage
Send a new message
Properties
Name | Label | Type | Description | Required |
---|---|---|---|---|
message_type | Message Type | STRING Optionsinapp, email | In app message or email message | true |
subject | Title | STRING | Title of the Email/Message | true |
body | Content | STRING | Content of the message | true |
template | Template | STRING Optionsplain, personal | The style of the outgoing message | true |
to | To | STRING | ID of the contact to send the message to. | true |
Example JSON Structure
Output
Type: OBJECT
Properties
Name | Type | Description |
---|---|---|
type | STRING | The type of the message. |
id | STRING | ID of the message. |
subject | STRING | The subject of the message. |
body | STRING | The message body, which may contain HTML. |
message_type | STRING | The type of message that was sent. |
conversation_id | STRING | The associated conversation_id. |